FreshDesk Management

Making Reservations 5

• How do I find suitable accommodation and get a quote?
• How do I ask questions about my booking enquiry?
• What does subject to availability mean?
• Will I get a receipt for my booking?
• How does the deposit system work?

Payment Issues 5

• How do I pay for my booking?
• Where can I find the banking details?
• How and to who do I pay the balance payment?
• What happens when I click on the pay now (credit card) (with EFT)
• What payment choices do I have?

Cancelling or changing a booking 1

• Where do I find cancellation terms and how do I cancel a booking?